Shipping & Returns Policy

🚚 Shipping & Returns Policy

We Want You to Be 100% Satisfied with Your Purchase!

At Dazzlo, we strive to offer fast, reliable shipping and a straightforward return process to ensure a smooth shopping experience. Please read our policy below to understand our shipping and returns procedures.

Shipping Policy

Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays).

  • Orders placed after 4 PM will be processed the following business day.

Shipping Time:

  • Domestic orders typically arrive within 3-7 business days, depending on your location.

  • International shipping times may vary and depend on the destination.

Shipping Fees:

  • Free Shipping on orders over a certain amount (check product page for specifics).

  • Shipping fees are calculated at checkout based on the weight and destination of the items in your cart.

International Shipping:

  • Yes, we offer international shipping to a wide range of countries. International shipping fees and delivery times will be calculated at checkout.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email to track your package.

Returns & Exchanges Policy

Return Window:

  • We offer a 30-day return policy from the date of purchase. If you are not completely satisfied with your item, you can return it for a refund or exchange.

Eligibility for Returns:

  • Items must be in unused, unworn, and undamaged condition with the original tags and packaging intact.

  • Personalized or customized items are not eligible for return unless damaged or defective.

How to Return an Item:

  1. Contact our customer service team at [Your email] to initiate the return.

  2. Provide your order number and reason for the return.

  3. Return shipping: If applicable, we will provide a return shipping label. Customers are responsible for return shipping fees unless the return is due to a defect or error on our part.

  4. Once we receive the returned item, we will process your refund or exchange.

Exchanges:

  • If you would like to exchange your item for a different size or color, we recommend processing a return for the unwanted item and placing a new order for the correct one.

Refund Process:

  • Refunds will be issued to your original payment method within 5-7 business days once the returned item is received and inspected.

Damaged or Defective Items

  • If your product arrives damaged or defective, please contact us immediately with your order number and photos of the damage. We will resolve the issue by offering a full refund, replacement, or exchange as per your preference.

Customer Support

If you have any questions or concerns regarding our shipping and returns process, feel free to contact our customer support team at [yusufbello9933@gmail.com] or [03421109772]. We’re here to help!